PRIVACY POLICY (ICONA)
Last Updated: December 07, 2025
At ICONA (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website icona-store.com, contact us, or make a purchase.
By using our Website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following information:
A. Personal Information
- Full Name
- Email address
- Phone number
- Billing & Shipping address
B. Payment Information
Processed securely by Shopify and its payment gateways.
We do NOT store your full credit card details.
C. Device & Usage Information
Automatically collected:
- IP address
- Browser type and device information
- Pages visited, duration, and referring links
- Cookies and similar tracking technologies
D. Order & Support Information
Messages, inquiries, or emails you send us.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send confirmations, shipping updates, and support replies
- Provide customer support
- Improve website performance and user experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
- Send marketing updates (only if subscribed)
3. Sharing Your Information
We do not sell your information.
We may share data with:
- Shopify (store hosting & payments)
- Payment processors & Delivery partners (for order shipping)
- IT and Analytics tools (Google, Meta Pixel)
- Legal authorities when required by Lebanese law
Your information may be transferred and processed outside Lebanon, but we ensure adequate protection consistent with applicable privacy laws.
All partners comply with data protection standards.
4. Cookies
Cookies help us:
- Remember your preferences
- Analyze website traffic and usage
- Improve shopping experience
- Personalize offers and ads
You may disable cookies in your browser settings.
5. Data Retention
We retain your information for as long as needed to:
- Fulfill the purposes outlined in this Policy
- Comply with legal and tax obligations
- Resolve disputes
When no longer needed, your data is securely deleted or anonymized.
6. Your Rights
Under Lebanese law and international standards, you have the right to:
- Access and correct your personal data
- Request deletion of your account or data
- Withdraw consent to marketing communications
- Object to certain processing activities
To exercise your rights, Contact: info@icona-store.com
7. Security Measures
We use SSL encryption, secure servers, and regular audits to protect your information. However, no online transmission is 100% secure, and users share data at their own risk.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
📧 info@icona-store.com
📱 WhatsApp: 81 237 257
Beirut, Lebanon